Terms Picture

Terms and Conditions

Please read through the following terms and conditions carefully before booking your stay at Fifth Element Phuket.

Published Rates

Our rates are quoted in USD (United States Dollars) and are per night and inclusive of 7% VAT and service charges.

Minimum Stay

There is a minimum stay for all bookings of two nights, unless otherwise published.

Complementary Services

  • Round-trip airport transfers. Please advise us of your flight times.
  • Daily breakfast from 8am - 10.30 am.
  • Welcome drinks upon arrival.
  • Wireless broadband Internet access.
  • Daily linen changes.
  • Daily housekeeping service.

Additional Services

  • Alcoholic and non-alcoholic drinks are charged to your room. Prices include 7% VAT and service charges.
  • Light snacks and meals are charged to your room. Prices include 7% VAT and service charges.
  • For lunch and evening meals please inform us of your selection from our in-villa menu one day in advance.
  • Beachside picnics and barbeques can be arranged upon request.
  • You are welcome to bring in your own food and beverages at no charge.
  • Laundry and dry cleaning is available at additional charge. Please contact villa manager for more information.

Payment & Deposits

  • In order to secure your booking through our instant confirmation service a USD 500 credit card charge is required which will be deducted from the total booking amount.
  • 50% of the total booking amount (less USD 500) is then due within 10 days of making your booking, this is non-refundable and payable via bank transfer.
  • The remaining 50% is paid upon your arrival at the Fifth Element.
  • A refundable security deposit of USD 1,500 is then paid on your arrival at Fifth Element. If any damages exceed the security deposit amount, the excess must be paid upon check-out.

If you do not wish to book by credit card:

  • Your booking will be held for 48 hours during which time a 50% deposit is due in order to secure your booking, this is non-refundable and payable via bank transfer.
  • The remaining 50% is paid upon your arrival at Fifth Element.

Please scan and email a copy of your payment slip to info@fifthelementphuket.com

Cancellation Policy

  • Cancellations will result in forfeiture of the total deposit amount.

Check-in & Check-out Times

  • Check-in time: 2.00 pm
  • Check-out time: 12.00 noon

Early check-in and late check-out can be arranged subject to villa availability.

Villa Occupancy

The number of guests should not exceed the number stated in the booking form without prior notice. The Fifth Element reserves the right to refuse any booking that is considered unsuitable for the property.

Children

Unfortunately the Fifth Element is not suitable for any children under 16 years of age.

Smoking

Smoking is prohibited in all rooms of the Fifth Element villa. Violation of this term will incur a $300 deep cleaning charge.

Events & Parties

Special permission must be obtained to host a party or gathering which will be attended by guests who are not staying at Fifth Element. This may result in a surcharge depending on the number of guests in attendance. No outside guests are permitted to remain overnight without prior approval from the villa manager.

Promotions & Rates

  • Our rates include all service fees and taxes.
  • The rate you receive may vary, depending on dates of booking and availability as the prices are constantly updated and may change without notice.

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